Privacy Policy

Last Updated: 1-January-2026

Welcome to EMOTOTO (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, share, and protect your information when you access or use our website, services, and related features (collectively, the “Services”). By using EMOTOTO, you agree to the practices described in this Privacy Policy.

1) Who We Are

EMOTOTO is an online gaming platform that may provide gambling-related entertainment services, subject to applicable laws and age restrictions in your jurisdiction.

2) Information We Collect

We may collect the following categories of information:

A. Information you provide

• Account information (e.g., username, password, email address, phone number)
• Identity and verification details (e.g., name, date of birth, government ID) where required for compliance (KYC/AML)
• Payment and transaction information (e.g., deposit/withdrawal records, payment method identifiers)
• Support messages and communications (e.g., chat logs, emails, customer service requests)

B. Information collected automatically

• Device information (e.g., device type, operating system, browser type)
• Usage data (e.g., pages visited, time spent, clicks, referring/exit pages)
• Log data (e.g., IP address, timestamps, error logs)
• Location data (approximate, inferred from IP address)

C. Cookies and similar technologies

We use cookies, pixels, and similar technologies to remember preferences, improve site performance, prevent fraud, and analyze traffic.

3) How We Use Your Information

• Create and manage your account
• Process transactions and provide customer support
• Verify identity and meet legal/regulatory obligations (including age verification, KYC/AML)
• Detect and prevent fraud, abuse, and security incidents
• Personalize user experience and improve our Services
• Send service-related communications (e.g., security alerts, policy updates)
• Conduct analytics and performance measurement

4) Legal Bases (Where Applicable)

Depending on your location, we process information based on: performance of a contract (to provide the Services), compliance with legal obligations (e.g., KYC/AML, responsible gaming), legitimate interests (e.g., fraud prevention, improving platform security), and consent (e.g., optional marketing cookies, where required).

5) Sharing Your Information

We may share your information with:

• Service providers (hosting, analytics, customer support tools, payment processing, identity verification)
• Payment partners and financial institutions to complete transactions
• Compliance and fraud prevention partners for risk checks and security
• Legal authorities when required by law, regulation, or legal process
• Corporate transactions (merger, acquisition, restructuring), where permitted

We do not sell your personal data in the ordinary meaning of “sell.” However, some analytics/advertising technologies may be considered “sharing” in certain jurisdictions.

6) Cookies & Your Choices

You can control cookies via your browser settings. Disabling cookies may affect site functionality. Where required, we provide cookie consent options.

7) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure. You are responsible for keeping your login credentials confidential.

8) Data Retention

We retain personal data only as long as necessary for providing the Services, meeting legal/regulatory requirements (e.g., KYC/AML record retention), and resolving disputes and enforcing our agreements. Retention periods may vary depending on applicable laws and operational needs.

9) Age Restriction / Minors

10) International Transfers

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for international data transfers.

11) Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data; object to or restrict processing; withdraw consent (where processing is based on consent); request a copy of your data (data portability); and file a complaint with a data protection authority.

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

12) Responsible Gaming

We may use certain data (e.g., gameplay patterns) to support responsible gaming features, risk checks, or self-exclusion tools where available and required.

13) Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last Updated” date.

15) Contact Us

EMOTOTO Privacy Team

Email: privacy@emototo.com